Quitting Diet Soda and Finding a company with AMAZING customer service. The two events are related, I promise.

Good bye Diet Pepsi

As many people know, I have been drinking diet pop for as long as I can remember. For the past fifteen years, I have seldom been seen without a 710 ml bottle of Diet Pepsi in my hand, drink holder or purse. I have very early memories of cases of pink TAB soda cans in our kitchen. After that, Mum switched us both over to Diet Coke and then, well, diet anything. Then, as a teenager I had a friend who only drank Diet Pepsi and was so positively scornful of any other brand, that hanging out with him 24/7 started me on a long, sometimes expensive relationship with Diet Pepsi.

I wish I could say that I suffered all sorts of side effects from diet soda, but I can’t. I’ve always been (relatively) healthy, and over the past year lost enough weight (mostly by accident) that I am finally, and for the first time in over a decade, at what is considered to be a “healthy” weight and BMI and not considered to be overweight or obese.

I am aware of the opinions, studies and concerns that have been shared about diet soda, aspartame, caffeine, bubbles, the colour brown, etc. etc. Honestly, I’ve heard them all and I wish that I could say that any one of those things caused me to question my dedication to Diet Pepsi, but alas, no. What caused me to finally look critically at my choice to continue my decades long habit was when I realized that I was feeling what I can only describe as panicky any week that Shoppers Drug Mart was not offering their weekend deal on the six-pack of Diet Pepsi bottles (because I would NEVER pay full price – for shame!). Being stubborn, independent and headstrong I resent being dependant on anything, I was also unhappy spending money on something so completely unnecessary for health or happiness. Thus, I knew the time had come to end my relationship with diet soda.

My first step was to tell Mr. KB that I wanted to stop drinking diet soda, and so I would stop buying “my kind” but that if he wanted to keep drinking it, I would continue to buy his, of course. He has never really liked the idea of drinking diet pop anyway, but I suppose when it is the only “adult” drink in the house he naturally fell into drinking it as well. He quickly agreed that he also wanted to stop and that we’d do it together. I would likely switch to various herbal teas and he to water. And that’s when things start getting spicy around here.

Water

We are not on town services. This means that our house is serviced by a drilled well and a septic system. We have a water treatment system in our cold room, that includes a softer and UV light. Our water is safe, plentiful, lovely and we never have to pay a water bill (thankfully so since these ever-increasing bills seem to cause many Georgina households a huge amount of stress every three months). But occasionally, and especially in the spring, we can get a slight sulfur odour in our water and while perfectly safe to drink, is off-putting if you’re trying to drink a glass of water straight from the tap.

So our discussions commence. Option A: Do we buy yet another Brita filter and keep it filled in the fridge? This sounds economical and reasonable, I know. Unfortunately though, for some reason, I HATE having to fill the jug. I can’t stand waiting for the water to filter through, then add more water, make sure the jug is full, on top of having to make sure to create and maintain space in the fridge for this awkward pitcher. I just find it so annoying for some reason. Embarrassed to admit that this quasi-irrational reaction of mine may be there reason that we have purchased and ended up donating quite a few Brita systems over the years. I mean, I really do like the idea of the Brita filter, but the reality of having one never works out. Or, option B: Do we install the under-the-sink water kitchen filter we bought a few years back and use it for all of our cold water needs, including cooking? Since we already own the under-the-sink unit (and it came with a filter) and the specs for the one we chose still fit our needs, I was quick to vote for the kitchen sink thingy.

Mr. KB agreed and over the weekend he spent time gathering the bits and pieces needed to install the filter. It leaked. Not at the fittings, but right out the top. Mr. KB is very clever and handy and fixy and nothing he tried was worked to stop the leaking. So, since we need water from the kitchen faucet all of the time, he un-installed it and we weighed our options.

Do we: a) Keep trying to fix this unit? b) Contact the manufacturer and hope that it’s an easy fix (since we bought the unit YEARS ago, there is no way to return it or deal with a warranty claim); c) Chuck it and buy a new one? or d) Just buy the dreaded Brita?

We went back and forth for a bit, but finally decided to go with option (b) as our first plan and agreed to regroup if that failed.

The filter system we purchased was manufactured in Canada, in Richmond Hill to be precise, and that is located less than an hour from our home. I called them up and the woman walked me through the possible issues. She also said that if I wanted to, I could just bring it in and they would replace the itty-bitty spring-loaded o-ring on the bleeder valve, which is what she suspected the problem may be.

My ears (and spirits) perked up. Bring it in, you say? For free? And you’ll fix it for me? Yes, please!

A few days later, I made the trip down Highway 404 to Richmond Hill, filter housing in secured in the seat beside me and within twenty minutes of handing it to the secretary, it had been water-tested and had the o-ring changed out and brought back to me along with a new, free filter! How do you win customer loyalty for life from me? Give me quick service and some free swag and baby, I’m yours. Rainfresh, it turns out, totally had my number.

Under the sink water filter system
Oh, hello there you handsome (and now) leak-free giver of water! You’re so much sleeker than a clunky Brita filter! 😍

P.S. Please! Join me on Facebook, Instagram and Twitter. Sometimes, I post info, ideas or photos everywhere, and other gems (and duds) only get posted in one place. Some things are totally worth skipping, but occasionally there are things well-worth sharing. Either way, I’m happy for the company (as long as we can both stay in our own homes, in our jammies, with no actual face-to-face contact. #IntrovertProblems). Also, please feel free to like, comment on and share any post, for any reason, including blind rage and mockery. I dig it all.
xx

Looking for a great water filtration system for your home? Rainfresh by Envirogard is Made in Canada – check them out on Amazon.ca!